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PROCESSING TIME

The time needed to prepare an order for dispatch varies. For details, see individual items.

CUSTOMS AND IMPORT TAXES

Buyers are responsible for any customs and import taxes that may apply. Cross Creations Ltd. are not responsible for delays due to customs.

SHIPPING

  • Standard Delivery to US 5-10 Working Days
  • Standard Delivery to Europe & Ireland 3-5 - Working Days
  • Standard Delivery to UK 2-3 Working Days*

Products will be sent to you via Royal Mail (untracked but with proof of delivery) and we'll let you know when they've been dispatched.

*Royal Mail State that although they estimate delivery of 2-3 days it can, in fact, take up to 10 days, even for 1st Class, for which Cross Creations Ltd. is not responsible for the delay. To guarantee a timely delivery please select the Royal Mail Special Delivery Guaranteed delivery before 1 pm Next Day.

RETURNS

We don't accept returns, exchanges or cancellations As our products are made to order, we don't accept returns, exchanges or cancellations. Please ensure that sizing is correct (use measurements for accuracy), as we DO NOT make exceptions for incorrect sizes purchased. But please contact us if you have any problems with your order.

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